Back
83192BR   Cambridge, Massachusetts 02142

Business Manager

Apply Now

Job Description:

The Business Manager’s primary responsibilities include managing the business, the computer and communications functions of the center and the organization and operation of the center’s office systems while representing the company and the center positively to the community. He/she must maintain confidentiality regarding center business and interact professionally with visitors, parents, Staff and clients. The Business Manager supervises support staff and is part of the leadership team. Some of the major functions of the Business Manager include public relations responsibilities such as greeting visitors, answering telephone calls, and coordinating marketing activities as needed; maintaining records and communication which includes providing all necessary reports to Director, Regional Manager, Home Office, Corporate Sponsor, Staff and Families, maintaining center files and waiting list, and coordinating and distributing center correspondence; and providing administrative support such as maintaining center calendar, typing and filing information, and maintaining employee records such as New Hire Paperwork and payroll records among others. Other functions include modeling positive communication and interaction with Staff, parents and children and responding to them with interest and respect; participating in New Employee, family orientation and Staff Meetings; substituting in the classroom as needed; and monitoring safety and security procedures in the center. The Business Manager maintains confidentiality about center business in interactions or communications as well as protects confidentiality of records and information about children, families, and employees in the center. The Business Manager follows state, federal, and Bright Horizons’ guidelines and makes sure that these are followed as well as oversees team in developing positive relationships with parents with an emphasis on customer service.

Job Requirements:

  • Must be 18 years of age and have a high school degree or GED.
  • Associates’ Degree in Business, Secretarial, related field or ECE Degree preferred.
  • Experience in an office setting, excellent verbal and written communication skills, and computer proficiency required.
  • Must have strong organizational skills and an ability to maintain high level of confidentiality.
Having technical issues with your application?

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW.

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.