Back
84211BR   Watertown, Massachusetts 02472

Business Analyst II

Apply Now

Job Description:

Bright Horizons Family Solutions seeks a full time Business Analyst II at our offices located at 200 Talcott Avenue South, Watertown, MA 02472.

Job duties: Analyze Bright Horizons’ business domain, document its business processes, and develop business requirements. Specifically, perform the following duties:
  • Collect, analyze and synthesize data to develop business requirements by conducting user interviews, surveys, workflow reviews, and research on industry best practices;
  • Document key business requirements, as well as technical software development specifications, SQL and Webservice cross system interface specifications;
  • Define current (as-is) and future (to-be) scenarios, including processes, models, use cases, plans, and solutions;
  • Work with business groups and technical teams to clarify, validate and finalize the requirements, and ensure requirements are properly translated into technical specification;
  • Work with QA team to develop and refine a master test plan that traces business requirements throughout the solution delivery life cycle;
  • Ensure that all processes and documentation are consistent with best practices and Bright Horizons standards for solution delivery life cycle;
  • Work with Application Support, QA and Development teams to support application issues, changes and modifications;
  • Analyze and identify modifications to systems and processes to improve efficiency, and ensure the success of the projects.

Job Requirements:

Position Requirements: Master’s degree, or foreign equivalent, in Business Administration, Management Information Systems, or business technology field, plus three years of experience in the Job Offered, or a similar business data analyst position. In the alternative, the employer will accept a Bachelor’s degree, or foreign equivalent, in Business Administration, Management Information Systems, or business technology field, plus five years of progressive experience in the Job Offered, or a similar business data analyst position. Experience, which may be gained concurrently, to include three years’ experience of each of the following:
  1. Working with daycare, or similar complex scheduling system, that integrate with Microsoft Dynamics CRM and AX;
  2. Utilizing TFS for the software development lifecycle;
  3. Utilizing JAD session, Traceability Matrix, Change Control Process, and Requirements Management;
  4. Utilizing Onsite/offshore Vendor Management Module;
  5. Utilizing SharePoint, UML designing using Work Flows and HTML;
  6. Working with Data Migration Team to gather data needed for ETL scripts;
  7. Utilizing concepts of Business Analysis Body of Knowledge ® (BABOK).
Having technical issues with your application?

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW.

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.